Refund Policy
Understanding Our Service Policy
Effective Date: January 1, 2024
1. Nature of Our Services
GiftArsin is an informational and educational website that provides free content and resources about gift cards. We do not sell, issue, distribute, or redeem gift cards. Therefore, this Refund Policy primarily addresses our service offerings rather than product sales.
2. Free Content and Services
The majority of content and information provided on our website is offered free of charge. As such, there are no refunds applicable to free content access. We continuously strive to provide accurate, helpful, and valuable information to all our visitors.
3. No Sales of Gift Cards
It is important to understand that:
- GiftArsin does not sell gift cards of any kind
- We do not process payments for gift cards
- We are not responsible for gift card purchases made through third-party retailers
- We cannot issue refunds for gift cards purchased elsewhere
If you have questions about refunding a gift card purchase, please contact the retailer or issuer where you made the purchase directly.
4. Third-Party Transactions
If you purchase gift cards from retailers linked to or mentioned on our website:
- Those transactions are between you and the third-party seller
- Refund policies of those retailers apply to your purchase
- We have no control over and assume no responsibility for third-party refund policies
- You must contact the specific retailer directly for any refund requests
5. Consulting or Advisory Services
Should we offer any paid consulting or advisory services in the future, the following refund policy would apply:
5.1 Service Cancellation
You may cancel scheduled services:
- More than 48 hours before the scheduled service: Full refund
- Less than 48 hours but more than 24 hours: 50% refund
- Less than 24 hours: No refund
5.2 Service Dissatisfaction
If you are dissatisfied with paid services received, please contact us within 7 days of service completion. We will review your concerns on a case-by-case basis and may offer:
- Additional complementary consultation
- Partial refund
- Full refund in exceptional circumstances
6. Donation Refunds
If we accept donations to support our educational mission:
- All donations are voluntary and non-refundable
- Donations are used to maintain and improve our website and educational content
- We will provide acknowledgment of donations for tax purposes where applicable
7. Subscription Services
Should we introduce subscription-based services in the future:
7.1 Trial Period
- Trial periods, if offered, can be canceled at any time without charge
- You will be notified before any trial converts to a paid subscription
7.2 Subscription Cancellation
- Subscriptions can be canceled at any time
- Cancellation takes effect at the end of the current billing period
- No refunds are provided for partial subscription periods
- Access continues until the end of the paid period
7.3 Subscription Refunds
- Refunds may be considered within 14 days of initial subscription purchase
- Requests must be made in writing to [email protected]
- Refund approval is at our sole discretion
8. Technical Issues
If you experience technical difficulties accessing our website:
- Please report issues to us immediately
- We will work diligently to resolve technical problems
- Extended outages affecting paid services may result in service credits or refunds
9. Refund Request Process
To request a refund for any applicable paid services:
- Contact us in writing at [email protected]
- Include your full name, contact information, and transaction details
- Explain the reason for your refund request
- Provide any relevant documentation
- Allow 5-10 business days for review and response
10. Refund Processing
Approved refunds will be processed as follows:
- Refunds will be issued to the original payment method
- Processing may take 5-10 business days
- Additional time may be required for your financial institution to post the refund
- You will receive confirmation once the refund is processed
11. Non-Refundable Items
The following are generally non-refundable:
- Access to free content and resources
- Services that have been fully rendered
- Downloadable content that has been accessed
- Customized or personalized services
- Voluntary donations
12. Disputed Charges
If you notice an unauthorized or incorrect charge:
- Contact us immediately at [email protected]
- We will investigate the matter promptly
- Do not initiate a chargeback before contacting us
- We will work with you to resolve billing errors
13. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new policy. We encourage you to review this policy periodically.
14. Exceptions
We reserve the right to make exceptions to this policy on a case-by-case basis at our sole discretion. Exceptions may be granted in circumstances including but not limited to:
- Service errors or failures on our part
- Extraordinary circumstances
- Legal requirements
15. Consumer Rights
This Refund Policy does not affect your statutory rights as a consumer. Depending on your location, you may have additional rights under local consumer protection laws.
16. Contact Information
For questions about this Refund Policy or to request a refund, please contact us:
GiftArsin LLC
911 Penn St
Reading, PA 19601
United States
Email: [email protected]
Phone: (610) 373-7464
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
17. Acknowledgment
By using our services, you acknowledge that you have read and understood this Refund Policy and agree to be bound by its terms.